Last updated: 2026-11-04
These Terms of Service ("Terms") govern your use of numbi.app, the numbi web app, and the services we provide through them (together, the "Service"). The Service is operated by mjonesone LLC ("numbi", "we", "us").
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
numbi is a paid service that acts as your authorized agent under the California Consumer Privacy Act (CCPA) and the California Delete Act. With your written authorization, numbi:
What numbi does not do. numbi does not file complaints or take enforcement action against brokers. You decide whether to file a complaint, and you file it yourself. numbi does not currently submit web forms or click email-confirmation links on broker or people-search websites. Some sites remove listings only through those steps. numbi does not search for, find, or screenshot your individual listings. Scan results and "exposure scores" are estimates, not a lookup of your records. numbi is not a credit-monitoring, identity-theft-insurance, or legal service. We are not your lawyers, and nothing in the Service is legal advice.
California's DROP. California offers a free, state-run Delete Request and Opt-out Platform (DROP). Through DROP, residents can send one deletion request to every registered data broker. numbi is an independent private company. It is not affiliated with CalPrivacy, DROP, or the State of California, and it does not currently submit requests through DROP. You can use DROP yourself, for free, instead of numbi or alongside it.
You must be at least 18 years old and able to form a binding contract. numbi is designed for California residents. The Delete Act and the California data broker registry are California laws. If you live elsewhere, brokers may not be required to honor a request numbi sends for you.
You sign in with your email and a one-time code texted to your mobile phone. You agree to give us accurate, current information about yourself. Brokers rely on it to find and delete your records, and false information can make a request invalid. You're responsible for activity under your account. Tell us right away at legal@numbi.app if you think someone else has accessed it.
Information about other people. You may submit requests only for yourself. If a plan lets you add another person, such as a household member, you must have that person's permission and authority to act for them, and they must sign their own authorization.
The Service only works after you sign the in-app Authorized Agent Form. By signing it, you appoint numbi as your authorized agent for the limited privacy requests the form describes. You agree that we may share your identifying information with brokers, as described in the form and the Privacy Policy.
You may revoke the appointment at any time. Delete your account under Account & billing, or email legal@numbi.app from the email on your account. Once you revoke, we stop sending new requests and re-sends. Revoking doesn't undo deletions that brokers have already made. A broker that already received a request may still complete it.
Price. numbi is a paid subscription. The plan, price, and billing interval are the ones shown on the Stripe checkout page when you subscribe. Those checkout terms are what you agree to and what we charge. Prices shown elsewhere on our website or in our ads are for information only. If anything on our marketing pages conflicts with the checkout page, the checkout page controls. There is no free plan. The free scan is an estimate and does not include deletion requests.
30-day money-back guarantee. Subscriptions started on or after November 4, 2026 are charged when you subscribe and come with a 30-day money-back guarantee: within 30 days of your first payment you can get a full refund of that payment from Account & billing (one click), or by emailing billing@numbi.app from the email on your account. A refund ends your subscription at the same time. The guarantee applies once per person. Details are in the Cancellation & Refund Policy.
Free trial (earlier subscriptions). Some subscribers who signed up before November 4, 2026 got a free trial (3 days). One trial is allowed per phone number. If your phone number has already been used for a trial or subscription, you'll be charged when you subscribe. You may be asked for a payment method when the trial starts. Unless you cancel before the trial ends, your subscription begins automatically and you will be charged the checkout price. We email you before your trial ends.
Automatic renewal (Cal. Bus. & Prof. Code §17600 et seq.). Your subscription renews automatically at the end of each billing period (monthly or yearly, as chosen at checkout) at the price shown at checkout, until you cancel. You authorize us, through Stripe, to charge your payment method on each renewal date. If we ever change the price of your subscription, we'll email you in advance, and you can cancel before the new price applies.
How to cancel. Sign in, go to Account & billing, and click Manage billing. This opens the Stripe customer portal, where you can cancel online at any time. You can also email billing@numbi.app from the email on your account. If you cancel in the portal, cancellation takes effect at the end of your current billing period: you aren't charged again, and the Service continues until then. If you delete your account instead, your subscription is canceled immediately. Details and our refund rules are in the Cancellation & Refund Policy.
Failed payments. If a renewal payment fails, Stripe retries it, and we email you a link to update your payment method. If the payment isn't made, your subscription ends and the Service stops sending new requests and re-sends for you.
Taxes. Prices don't include taxes unless the checkout page says they do.
You agree not to:
We may suspend or close accounts that break these rules.
We own the Service, including the numbi name, logo, software, and content. Your personal information remains yours. While your account is open, we give you a limited, personal, non-transferable license to use the Service.
You keep ownership of the information you give us. You give us permission to use it to provide the Service, including putting it in requests to brokers, as described in the Privacy Policy.
By creating an account, you agree to receive service email and one-time sign-in codes by text message. Message and data rates may apply. We may also send you marketing email about numbi and other mjonesone LLC products. You can unsubscribe from marketing email at any time using the link in the email.
EXCEPT AS REQUIRED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY BROKER WILL COMPLY WITH A REQUEST.
TO THE FULLEST EXTENT PERMITTED BY LAW, MJONESONE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $100. SOME OF THESE LIMITS MAY NOT APPLY TO YOU WHERE THE LAW DOESN'T ALLOW THEM.
You agree to indemnify and hold numbi harmless from third-party claims that arise from false information you provided, your misuse of the Service, or your breach of these Terms.
These Terms are governed by California law, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts in Los Angeles County, California, and you and we consent to their jurisdiction. Nothing in these Terms limits your right to file a complaint with the California Privacy Protection Agency, the California Attorney General, or any other regulator.
We may update the Service and these Terms. If we make a material change to the Terms, we'll email account holders or show a notice in the app before the change takes effect. If you keep using the Service after that, you accept the updated Terms. If you don't agree, cancel before the change takes effect.
You may stop using the Service, cancel your subscription, or delete your account at any time. We may suspend or end your account if you breach these Terms, if your use creates legal risk, or if we discontinue the Service. When an account is deleted, we handle your information as described in the Privacy Policy.
mjonesone LLC, 1447 2nd Street, Suite 200, Santa Monica, CA 90401 · legal@numbi.app · billing questions: billing@numbi.app